Frequently Asked Questions

Contact Information

info@diamondgroove.com1-905-627-0899428 Orkney RoadTroy, OntarioL0R 2B0Canada ...


Shipping Information

Shipping charges are a separate charge on your credit card. We do not process charges against your ...



We do not backorder items that are out-of-stock (OOS) on an order that includes other in-stock item...


Gift Certificates

Gift Certificates are currently not supported. We will add this feature when it becomes available f...


Postal Code Entry

Postal codes must be entered with capital letters (lower-case letters will result in an error). We ...